Real World Technology

20334: Core Solutions of Skype for Business 2015/2019

This course provides participants with the knowledge and skills required to plan, deploy, configure, and administer a Microsoft® Skype® for Business solution. Participants will learn how to deploy a multi-site and universally available Skype for Business infrastructure that supports instant messaging (IM), conferencing, enterprise voice, archiving, and monitoring. Participants will also learn how to manage, maintain, and troubleshoot issues in the infrastructure. This course focuses primarily on the on-premises deployment of Skype for Business but does include information on how to integrate the on-premises deployment with Teams or Skype for Business Online as well as how to migrate from previous versions of Skype for Business Server.

20687: Configuring Windows 8.1

Get expert instruction and hands-on practice administering and configuring Windows® 8.1 in this Microsoft® Official Course. Participants will learn the skills they need to administer Windows 8.1 in a Windows Server domain environment and also provide secure, managed access to users from their non-domain joined Windows devices. As part of the learning experience, participants will perform hands-on exercises in a virtual lab environment.

20688: Supporting Windows 8.1

Gain the knowledge and skills you need to support the Windows 8.1 operating system and solve technical troubleshooting problems in a Windows 8.1 and Windows Server® 2012 R2 networking environment. Through this Microsoft® Official Course, with extensive hands-on labs, participants will learn how key components of the Windows Operating system work in order to aid in troubleshooting system problems. They will also learn how to identify and resolve issues with networking, Windows Store apps, security, group policy, Internet Explorer, remote access, and support of mobile devices. This course uses new versions of Desktop Optimization Package (MDOP), Application Compatibility Toolkit (ACT), Windows Performance Toolkit (WPT), Microsoft Message Analyzer, and is the first course that uses the popular Sysinternals tools, and other tools.

20695: Deploying Windows Desktops and Enterprise Applications

This course describes how to assess the operating system and application deployment options, determine the most appropriate deployment strategy, and then implement a deployment solution for Windows® devices and apps that meets participants’ environment’s needs. This course details solutions that include operating system deployment scenarios ranging from high-touch solutions to zero-touch solutions. It also discusses the technologies that they would use to implement these solutions, including the MDT and Configuration Manager.

20697-1: Implementing and Managing Windows 10

This course provides participants with the knowledge and skills required to install and configure Windows® 10 desktops and devices in a corporate Windows Server® domain environment. The skills that this course details include learning how to install and customize Windows 10 operating systems and apps and configure local and remote network connectivity and storage. Participants also will learn how to configure security for data, devices, and networks, and maintain, update, and recover Windows 10.

20697-2: Deploying and Managing Windows 10 Using Enterprise Services

This course provides administrators with the knowledge and skills necessary to deploy and manage Windows® 10 desktops, devices, and applications in an enterprise environment. Participants will learn how to plan and implement Windows 10 deployments in large organizations. They will also learn how to manage the Windows 10 installations after deployment to provide secure identity and data access by using technologies related to User Experience Virtualization (UE-V), Group Policy, Work Folders and Client Hyper-V®. To support a variety of device and data management solutions, Microsoft Azure® Active Directory® (Azure AD), Microsoft Intune®, Microsoft Store for Business and Office 365® are used for device management. These services are part of the Enterprise Mobility + Security, which provides identity and access management, cloud-based device management, application and update management and more secure data access to information stored both on the cloud and onsite within a corporate network.

20698: Installing and Configuring Windows 10

This course provides participants with the knowledge and skills required to install and configure Windows® 10 desktops in a Windows Server® small to medium-sized AD DS domain environment. These skills include learning how to install and customize Windows 10 operating systems and apps, configure local and remote network connectivity, and configure local and online storage. Participants will also learn how to configure security in addition to how to maintain, update, and recover Windows 10.

20741 Networking with Windows Server 2016/2019

This course provides the fundamental networking skills required to deploy and support Windows Server® 2016/2019 in most organizations. It covers IP fundamentals, remote access technologies, and more advanced content including Software Defined Networking.

20742 Identity with Windows Server 2016/2019

This course teaches participants how to deploy and configure Active Directory® Domain Services (AD DS) in a distributed environment, how to implement Group Policy, how to perform backup and restore, and how to monitor and troubleshoot Active Directory-related issues with Windows Server® 2016/2019. Additionally, this course teaches participants how to deploy other Active Directory server roles, such as Active Directory Federation Services (AD FS) and Active Directory Certificate Services (AD CS).

20743 Upgrading Your Skills to Windows Server 2016

This course explains how to implement and configure new Windows Server® 2016 features and functionality. This course is for Information Technology (IT) professionals who want to upgrade their technical skills from Windows Server 2008 or 2012 to Windows Server 2016. This course is not a product upgrade course, rather, it provides updates to participants’ existing Windows Server knowledge and skills, as they pertain to Windows Server 2016.

40366: Networking Fundamentals

This course helps you build an understanding of these topics: Network Infrastructures, Network Hardware, and Protocols and Services.

55341 Installation, Storage, and Compute with Windows Server

This course is for participants who need to understand the scenarios, requirements, and storage and computing options that are available and applicable to Windows Server®. Although this course and the associated labs are written for Windows Server 2022, the skills taught will also be backwards compatible with Server 2016 and 2019.

55343 Networking with Windows Server

This course provides the fundamental networking skills required to deploy and support Windows Server® in most organizations. It covers IP fundamentals, remote access technologies, and more advanced content including Software Defined Networking. Although this course and the associated labs are written for Windows Server 2022, the skills taught will also be backwards compatible with Server 2016 and Server 2019.

55344 Identity with Windows Server

This course teaches IT professionals how to deploy and configure Active Directory® Domain Services (AD DS) in a distributed environment, how to implement Group Policy, how to perform backup and restore, and how to monitor and troubleshoot Active Directory-related issues with Windows Server®. Additionally, this course teaches students how to deploy other Active Directory server roles, such as Active Directory Federation Services (AD FS) and Active Directory Certificate Services (AD CS). Although this course and the associated labs are written for Windows Server 2022, the skills taught will also be backwards compatible with Server 2016 and 2019.

55345 Implementing and Managing Windows 11

This course is designed to provide participants with the knowledge and skills required to install and configure Windows 11® desktops and devices in an on-premises Windows Server Active Directory® domain environment.

55367 Windows Server Administration

This course covers the administration of core components and technologies in Windows Server® 2022. The course begins with an administration techniques overview and then continues to topics such as identity services, networking, virtualization, high availability, disaster recovery, and others. This is a very extensive course, with copious content and labs, and it can serve as a helpful guide when administering a Windows Server environment.

AZ-010T00: Azure Administration for AWS SysOps

This course will help participants learn how Azure® is different from AWS, and how Azure is administered. The course combines lecture with hands-on practical exercises and discussion/review. During the course, participants will build an end-to-end architecture that demonstrates the main features discussed.

AZ-120T00: Planning and Administering Microsoft Azure for SAP Workloads

This course teaches participants how to leverage Azure resources which will include deployment and configuration of virtual machines, virtual networks, storage accounts, and Azure Active Directory® (AD) that includes implementing and managing hybrid identities. Participants will learn through concepts, scenarios, procedures, and hands-on labs on how to best plan and implement migration and operation of an SAP solution on Azure. They will receive guidance on subscriptions, create and scale virtual machines, implement storage solutions, configure virtual networking, back up and share data, connect Azure and on-premises sites, manage network traffic, implement Azure AD, secure identities, and monitor their solution.

AZ-303T00: Microsoft® Azure® Architect Technologies

This course teaches participants how to translate business requirements into secure, scalable, and reliable solutions. Lessons include virtualization, automation, networking, storage, identity, security, data platform, and application infrastructure. This course outlines how decisions in each of these areas affect an overall solution.

AZ-700T00 Designing and Implementing Microsoft Azure Networking Solutions

This course teaches participants how to design, implement, and maintain secure Azure networking solutions. They will also learn how to establish hybrid connectivity, routing, private access to Azure services, and monitoring in Azure.

Certified Ethical Hacking (C|EH) v13

The core mission of CEH remains valid and relevant today: “To beat a hacker, you need to think like a hacker.” This course will enhance participants’ knowledge of essential security fundamentals. It will also validate their ability to discover weaknesses in the organization’s network infrastructure and aid in the effective combat of cyber-attacks. In its thirteenth (13th) version, the course provides specialized training that helps participants develop skills in ethical hacking, artificial intelligence (AI), and machine learning. It includes hands-on labs, exams, a live ethical hacking simulation, and a global competition. This course ensures participants gain the top skills needed in cybersecurity. CEH v13 introduces a four (4) phase AI-driven learning framework: 1. Learn 2. Certify 3. Engage 4. Compete.

Certified Network Defender (CND)

This course is a vendor-neutral, hands-on, instructor-led comprehensive network security certification training program. It is a skills-based, lab intensive program based on a job-task analysis and cybersecurity education framework presented by the National Initiative of Cybersecurity Education (NICE). The course has also been mapped to global job roles and responsibilities and the Department of Defense (DoD) job roles for system/network administrators. The course is designed and developed after extensive market research and surveys.

CompTIA Linux+

Linux is everywhere in IT — It is the central operating system for much of the world’s IT infrastructure and also forms the foundation of the popular LAMP development stack. The CompTIA® Linux+™ certification, powered by LPI, is your on-ramp to a range of careers. It offers a framework for acquiring working knowledge of Linux for IT professionals working as junior-level system administrators, as well as those working in Web and software development. Linux is an essential skill for working in a variety of job roles in Web, systems and network administration. Participants will acquire the skills needed to install and support one or more distributions of the Linux™ operating system. They will also learn the information and skills that will be helpful as they prepare for CompTIA® Linux+™ exams, powered by LPI.

CompTIA Network+

This course builds on participants’’ existing user-level knowledge and experience with personal computer operating systems and networks. It presents the fundamental skills and concepts that participants will need to use on the job in any type of networking career. It is beneficial to participants if their job duties include network troubleshooting, installation, or maintenance or if they are preparing for a career in IT Networking, as it provides the background knowledge and skills they will need to be successful.

CompTIA Security+

This is the primary course participants will need to take if their job responsibilities include securing network services, devices, and traffic in their organization. In this course, participants will build on their knowledge of and professional experience with security fundamentals, networks, and organizational security as they acquire the specific skills required to implement basic security services on any type of computer network. They will also implement and monitor security on networks, applications, and operating systems, and respond to security breaches.

Computer Hacking Forensics Investigator (CHFI) v10

CHFI v10 includes all the essentials of digital forensics analysis and evaluation required for today’s digital world. From identifying the footprints of a breach to collecting evidence for a prosecution, CHFI v10 walks participants through every step of the process with experiential learning. The course focuses on the latest technologies including IoT Forensics, Dark Web Forensics, Cloud Forensics (including Azure and AWS), Network Forensics, Database Forensics, Mobile Forensics, Malware Forensics (including Emotet and Eternal Blue), OS Forensics, RAM forensics and Tor Forensics, CHFI v10 covers the latest tools, techniques, and methodologies along with ample crafted evidence files.

Deploying Cisco Unified Contact Center Express (UCCXD)

This course provides participants with hands-on experience and knowledge of tasks typically performed during contact centre deployment. The course includes the deployment of Cisco® Unified Contact Center Express v11x (Cisco Unified CCX) and Cisco Unified IP Interactive Voice Response (Cisco Unified IP IVR) as contact centre solutions. Tasks include planning, installation, and configuration, scripting, and troubleshooting.

FortiGate Administrator

In this course, participants will learn how to use the most common FortiGate® features. In interactive labs, participants will explore firewall policies, user authentication, high availability, SSL VPN, site-to-site IPsec VPN, Fortinet® Security Fabric, and how to protect your network using security profiles, such as IPS, antivirus, web filtering, application control, and more. These administration fundamentals will provide participants with a solid understanding of how to implement the most common FortiGate features.

FortiGate Infrastructure

In this course, participants will learn how to use advanced FortiGate® networking and security. They will cover topics such as the features commonly applied in a complex or larger enterprise or MSSP networks. These features are Advanced Routing, Transparent Mode, Redundant Infrastructure, Site-to-Site IPsec VPN, Single Sign-On (SSO), Web Proxy and Diagnostics. NOTE: This course is the second part of a two-course series that covers the skills needed to prepare for the certification exam.

FortiGate Security

In this course, participants will learn how to use basic FortiGate® features, including security profiles. They will use interactive labs to explore topics such as Firewall Policies, Security Fabric, User Authentication, SSL VPN, Dial-Up IPsec VPN and How to Protect Their Network Using Security Profiles such as IPS, Antivirus, Web Filtering and Application Control. These administration fundamentals will provide participants with a solid understanding of how to implement basic network security. NOTE: This course is the first part of a two-course series that covers the skills needed to prepare for the certification exam.

Implementing Advanced Cisco Unified Wireless Security (IAUWS)

This course is designed to provide participants with the information necessary to secure their wireless network from security threats via appropriate security policies and best practices, as well as ensure the proper implementation of security standards and proper configuration of security components. The course reinforces the instruction by providing participants with hands-on labs to ensure they thoroughly understand how to secure a wireless network.

Implementing and Administering Cisco Solutions (CCNA)

This course teaches participants a broad range of fundamental knowledge necessary for all IT careers. Through a combination of lecture, hands-on labs, and self-study, they will learn how to install, operate, configure, and verify basic IPv4 and IPv6 networks. The course covers configuring network components such as switches, routers, and wireless LAN controllers; managing network devices; and identifying basic security threats. The course also gives participants a foundation in network programmability, automation, and software-defined networking. This course helps participants prepare to take the Cisco® certification exam.

Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR)

The course teaches participants the knowledge and skills needed to configure, troubleshoot, and manage enterprise wired and wireless networks. They will also learn to implement security principles within an enterprise network and how to overlay network design by using solutions such as SD-Access and SD-WAN. This course also helps prepare participants for the certification exam.

Implementing and Operating Cisco Security Core Technologies (SCOR)

In this course, participants will master the skills and technologies needed to implement core Cisco® security solutions. These solutions provide advanced threat protection against cybersecurity attacks. They will learn security for networks, cloud and content, endpoint protection, secure network access, visibility and enforcement. They will also get extensive hands-on experience deploying Cisco Firepower Next-Generation Firewall and Cisco ASA Firewall; configuring access control policies, mail policies, and 802.1X Authentication; and more. They will also get introductory practice on Cisco Stealthwatch Enterprise and Cisco Stealthwatch Cloud threat detection features. This course will also help participants prepare to take the certification exam.

Implementing Cisco Collaboration Devices (CICD)

This course follows the ICOMM blueprint. The primary difference is that video topics have been added to the course and Cisco® Unity Express has been removed. CICD v1.0 also introduces a new type of lab called a Discovery lab. Discovery labs are a learning environment that enables participants to learn about principles and technology in a more interactive, hands-on way. Discovery labs are located in the Student Guide embedded in the lessons and are intended to be performed by the participants when they reach them in the course. Discovery labs replace content from ICOMM with an interactive learning environment and are considered mandatory and should be treated as a part of the lesson.

Implementing Cisco Edge Network Security Solutions (SENSS)

This course provides participants with the foundational knowledge and the capabilities to implement and manage security on Cisco® Adaptive Security Appliance (ASA) firewalls, Cisco Routers with the firewall feature set, and Cisco Switches. Participants will gain hands-on experience with configuring various perimeter security solutions for mitigating outside threats and securing network zones. At the end of the course, they will be able to reduce the risk to their IT infrastructures and applications using Cisco Switches, Cisco ASA, and Router security appliance feature and provide detailed operations support for these products.

Implementing Cisco IP Telephony & Video Part 1 (CIPTV1)

This course prepares participants for implementing a Cisco® Collaboration solution at a single-site environment. It focuses primarily on Cisco Unified Communications Manager Version 10.x, which is the call-routing and signalling component for the Cisco Collaboration solution. Lab exercises included in the course will help participants to perform post-installation tasks, configure Cisco Unified Communications Manager, implement MGCP and H.323 and, SIP trunks, and build dial plans to place single site on-cluster and off-cluster calling for voice and video. They will also implement media resources, audio and video conferencing, and describe Quality of Service (QoS). At the end of this course, participants will have increased and refined their Cisco video and voice knowledge and learned how to implement a Cisco Collaboration.

ISACA Cybersecurity Fundamentals

This course offers participants an introduction to cybersecurity, a rapidly evolving field that is becoming crucial for business continuity, job security, and national safety. It provides a foundational overview of cybersecurity, focusing on essential topics such as network security, risk management, cryptography, and incident response. Through hands-on labs and real-world scenarios, participants will learn to identify threats, implement defence strategies, and respond to security incidents. The course aims to build a strong base for further cybersecurity studies or certifications.

MD-100T00: Windows 10

In this course, participants will learn how to support and configure Windows 10 desktops in an organizational environment. They will develop skills that include learning how to install, customize, and update Windows® 10 operating systems (OS). Participants will also learn how to manage storage, files, and devices as well as how to configure network connectivity for Windows 10. Finally, they will learn how to secure the Windows 10 OS and protect the data on the device, and how to manage and troubleshoot Windows 10. NOTE: This course is a compilation of the following four courses — MD-100T01: Installing Windows 10, MD-100T02: Configuring Windows 10, MD-100T03: Protecting Windows 10 and MD-100T04: Maintaining Windows 10. Clients have the option of updating their knowledge in one go with this course or doing so in four stages with the four aforementioned courses.

MD-100T01: Installing Windows 10

In this course, participants will learn how to support the installation tasks associated with Windows® 10. They will develop skills such as learning how to install and customize Windows 10 operating systems. They will also learn about the new Windows servicing model and methods for keeping Windows up to date. The course will conclude with common post-installation tasks. NOTE: Clients can take this course on its own or take the MD-100T00: Windows 10 course which is a combination of the following courses — MD-100T01: Installing Windows 10, MD-100T02: Configuring Windows 10, MD-100T03: Protecting Windows 10 and MD-100T04: Maintaining Windows 10.

MD-100T02: Configuring Windows 10

In this course, participants will learn how to support the configuration tasks associated with Windows® 10. They will develop skills such as managing storage, files, drivers, and printers as well as how to configure network connectivity for Windows 10 as well. This course will also cover managing and deploying applications. NOTE: Clients can take this course on its own or take the MD-100T00: Windows 10 course which is a combination of the following courses — MD-100T01: Installing Windows 10, MD-100T02: Configuring Windows 10, MD-100T03: Protecting Windows 10 and MD-100T04: Maintaining Windows 10.

MD-100T03: Protecting Windows 10

In this course, participants will learn how to secure the Windows® 10 OS and protect the data on the device. They will be introduced to common methods used for authentication and access control as well. This course will teach participants how to configure file and folder permissions and creating security policies. They will also be introduced to the different types of external threats and how to leverage features like encryption and firewalls, as well as tools like Windows Defender. NOTE: Clients can take this course on its own or take the MD-100T00: Windows 10 course which is a combination of the following courses — MD-100T01: Installing Windows 10, MD-100T02: Configuring Windows 10, MD-100T03: Protecting Windows 10 and MD-100T04: Maintaining Windows 10.

MD-100T04: Maintaining Windows 10

In this course, participants will learn how to manage and troubleshoot Windows® 10. Additionally, this course will deep-dive into the architecture and tools used for managing, monitoring, and troubleshooting the operating system, applications, and hardware. Participants will also learn about proactive and troubleshooting methodology, and how to identify and mitigate common issues. NOTE: Clients can take this course on its own or take the MD-100T00: Windows 10 course which is a combination of the following courses — MD-100T01: Installing Windows 10, MD-100T02: Configuring Windows 10, MD-100T03: Protecting Windows 10 and MD-100T04: Maintaining Windows 10.

MD-101T00: Managing Modern Desktops

In this course, participants will learn how to plan and implement an operating system deployment strategy using modern deployment methods, as well as how to implement an update strategy. They will be introduced to key components of modern management and co-management strategies. This course also covers what it takes to incorporate Microsoft Intune® into an organization. Participants will also learn about methods for deployment and management of apps and browser-based applications. Then, they will be introduced to the key concepts of security in modern management including authentication, identities, access, and compliance policies. Finally, participants will be introduced to technologies such as Azure® Active Directory® (AD), Azure Information Protection and Windows® Defender Advanced Threat Protection, as well as how to leverage them to protect devices and data. NOTE: This course is a compilation of the following three courses — MD-101T01: Deploying the Modern Desktop, MD-101T02: Managing Modern Desktops and Devices and MD-101T03: Protecting Modern Desktops and Devices. Clients have the option of updating their knowledge in one go with this course or doing so in three stages with the three aforementioned courses.

MD-101T01: Deploying the Modern Desktop

As desktops have evolved, so have methods for deploying and updating them. In this course, participants will learn how to plan and implement an operating system deployment strategy. Additionally, this course will help them understand the various methods available, the scenarios they're suited for, as well as how to deploy Windows® using modern methods. This course will also cover planning and implementing an update strategy for Windows. NOTE: Clients can take this course on its own or take the MD-101T00: Managing Modern Desktops course which is a combination of the following courses — MD-101T01: Deploying the Modern Desktop, MD-101T02: Managing Modern Desktops and Devices and MD-101T03: Protecting Modern Desktops and Devices.

MD-101T02: Managing Modern Desktops and Devices

As demand for organizations to enable workforces to be more mobile, a desktop administrator’s role is really is no longer about just “desktop” management. With “Bring Your Own Device” (BYOD) becoming commonplace and the need for employees to access line of business apps on personal devices, the scope of desktop administration must include both desktop and mobile devices, regardless of ownership. During this course, participants will be introduced to key components of modern management and co-management strategies. They will examine what it takes to incorporate Microsoft Intune® into their organization and how to use it to manage modern desktops and devices. They will also learn about methods for deployment and management of apps and browser-based applications. NOTE: Clients can take this course on its own or take the MD-101T00: Managing Modern Desktops course which is a combination of the following courses — MD-101T01: Deploying the Modern Desktop, MD-101T02: Managing Modern Desktops and Devices and MD-101T03: Protecting Modern Desktops and Devices.

MD-101T03: Protecting Modern Desktops and Devices

In this course, participants will be introduced to the key concepts of security in modern management. This course covers authentication, identities, and access, as well as how to protect these categories. They will also be introduced to the Azure® Active Directory® and learn how to use Microsoft Intune® to protect devices and data with compliance policies. Finally, this course will cover the key capabilities of Azure Information Protection and Windows Defender Advanced Threat Protection and how to implement these capabilities. NOTE: Clients can take this course on its own or take the MD-101T00: Managing Modern Desktops course which is a combination of the following courses — MD-101T01: Deploying the Modern Desktop, MD-101T02: Managing Modern Desktops and Devices and MD-101T03: Protecting Modern Desktops and Devices.

Microsoft Visio 2010: Level 1

Attendees will learn how to design and manage basic diagrams, workflow, and flowcharts.

Microsoft Visio 2010: Level 2

Attendees will learn how to create custom elements and a custom template, represent external data as a drawing, and share their work with others.

Microsoft Visio 2013: Part 1

In today’s workplace, visual diagrams are an essential part of communication, from road maps to sales flows to process charts. Microsoft® Visio® provides you with an intuitive, customizable tool to easily create a professional-looking visual product by using its extensive gallery of shapes. By following the exercises in this course, participants will create visually engaging diagrams, maps, and drawings, using graphical elements to make information easier to comprehend.

Microsoft Visio 2013: Part 2

Microsoft® Visio® stands out among similar applications because of its unique ability to draw a wide variety of diagrams, flowcharts, workflows, and organization structures—anything that can be represented by shapes connected by lines. Most importantly, these shapes can be rearranged with corresponding lines remaining intact. Microsoft® Visio® has improved over the years as features common to Microsoft® Office applications have been added. Today, Microsoft® Visio® is well integrated with other members of the Office family as well as Microsoft's cloud-based services. This greatly enriches the sharing and publishing of Visio® drawings. In this course, participants will learn about more advanced features—making them a more efficient and effective Visio® user.

Microsoft Visio 2016: Part 1

In today’s workplace, visual diagrams are an essential part of communication, from road maps to sales flows to process charts. Microsoft® Visio® provides you with an intuitive, customizable tool that easily creates professional-looking visual products by using its extensive gallery of shapes. By following the exercises in this course, participants will create visually engaging diagrams, maps, and drawings, using graphical elements to make information easier to comprehend.

Microsoft Visio 2016: Part 2

Microsoft® Visio® stands out among similar applications because of its unique ability to draw a wide variety of diagrams, flowcharts, workflows, and organization structures—anything that can be represented by shapes connected by lines. Most importantly, these shapes can be rearranged and the corresponding lines remain intact. Microsoft Visio is well integrated with other members of the Office family as well as Microsoft's cloud-based services. This greatly enriches the sharing and publishing of Visio drawings. In this course, participants will learn about more advanced features—making participants more efficient and effective Visio users.

Microsoft Visio 2021: Part 1

In today’s workplace, visual diagrams are an essential part of communication, from road maps to sales flows to process charts. Microsoft® Visio® provides you with an intuitive, customizable tool to easily create a professional-looking visual product by using its extensive gallery of shapes. In this course, participants will create visually engaging diagrams, maps, and drawings, using graphical elements to make information easier to comprehend.

Microsoft Visio 2021: Part 2

Microsoft® Visio® stands out among similar applications because of its unique ability to draw a wide variety of diagrams, flowcharts, workflows, and organization structures—anything that can be represented by shapes connected by lines. In this course, participants will learn about more advanced features—making them more efficient and effective Visio users. They will learn to create complex graphics and illustrations such as floor plans, custom maps, and scientific illustrations. They will also learn to link these illustrations to external data sources and insert them into other Microsoft Office files.

Understanding Cisco Data Centre Foundations (DCFUND)

In this course, participants will gain the foundational knowledge and skills needed to configure Cisco® data centre technologies including networking, virtualization, storage area networking, and unified computing. They will be introduced to the Cisco Application Centric Infrastructure (Cisco ACI), automation, and cloud computing. Participants will get hands-on experience with configuring features on the Cisco Nexus Operating System (Cisco NX-OS) and Cisco Unified Computing System (Cisco UCS). This course will help participants prepare for entry-level job roles in the high-demand area of data centre environments.

Networking Courses

20334: Core Solutions of Skype for Business 2015/2019

20687: Configuring Windows 8.1

20688: Supporting Windows 8.1

20695: Deploying Windows Desktops and Enterprise Applications

20697-1: Implementing and Managing Windows 10

20697-2: Deploying and Managing Windows 10 Using Enterprise Services

20698: Installing and Configuring Windows 10

20741 Networking with Windows Server 2016/2019

20742 Identity with Windows Server 2016/2019

20743 Upgrading Your Skills to Windows Server 2016

40366: Networking Fundamentals

55341 Installation, Storage, and Compute with Windows Server

55343 Networking with Windows Server

55344 Identity with Windows Server

55345 Implementing and Managing Windows 11

55367 Windows Server Administration

AZ-010T00: Azure Administration for AWS SysOps

AZ-120T00: Planning and Administering Microsoft Azure for SAP Workloads

AZ-303T00: Microsoft® Azure® Architect Technologies

AZ-700T00 Designing and Implementing Microsoft Azure Networking Solutions

Certified Ethical Hacking (C|EH) v13

Certified Network Defender (CND)

CompTIA Linux+

CompTIA Network+

CompTIA Security+

Computer Hacking Forensics Investigator (CHFI) v10

Deploying Cisco Unified Contact Center Express (UCCXD)

FortiGate Administrator

FortiGate Infrastructure

FortiGate Security

Implementing Advanced Cisco Unified Wireless Security (IAUWS)

Implementing and Administering Cisco Solutions (CCNA)

Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR)

Implementing and Operating Cisco Security Core Technologies (SCOR)

Implementing Cisco Collaboration Devices (CICD)

Implementing Cisco Edge Network Security Solutions (SENSS)

Implementing Cisco IP Telephony & Video Part 1 (CIPTV1)

ISACA Cybersecurity Fundamentals

MD-100T00: Windows 10

MD-100T01: Installing Windows 10

MD-100T02: Configuring Windows 10

MD-100T03: Protecting Windows 10

MD-100T04: Maintaining Windows 10

MD-101T00: Managing Modern Desktops

MD-101T01: Deploying the Modern Desktop

MD-101T02: Managing Modern Desktops and Devices

MD-101T03: Protecting Modern Desktops and Devices

Microsoft Visio 2010: Level 1

Microsoft Visio 2010: Level 2

Microsoft Visio 2013: Part 1

Microsoft Visio 2013: Part 2

Microsoft Visio 2016: Part 1

Microsoft Visio 2016: Part 2

Microsoft Visio 2021: Part 1

Microsoft Visio 2021: Part 2

Understanding Cisco Data Centre Foundations (DCFUND)